Unified commerce is undeniably on the rise. Your consumers regularly switch from one channel to another, and knowing their path is an absolute priority.
Here’s a hint: they’re not necessarily where you think they are! Let us help you navigate the complexity of the modern buyer’s journey for a strong and successful 2024.
Based on data from 8,000 consumers and more than 800 merchants across 8 key markets, our research dives into the minds of both shoppers and retailers. Through actionable insights, you’ll come away with the information you need to be where your customers are.
1
Understand the silent shift happening under the surface and how to move with the industry in 2024.
2
Learn more about ecommerce trends, shoppers’ preferences and delivery priorities.
3
Uncover the most reactive touch points and how to leverage them to create a consistent and cohesive buyer journey.
4
Get expert advice on how to create an integrated customer experience across various channels.
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