The year ahead in ecommerce will be make or break. Many international markets are facing recession, and global retailers are battling to remain competitive while contending with rising costs.

ShipEngine’s Ecommerce Delivery Benchmark Report has become the resource online sellers rely on to start the year with the insight they need to succeed, and this year will be no exception.

In the latest edition, we analyze data from 8,000 consumers and 700 merchants across 8 key international markets, uncovering how the industry has changed in 2023.

Key Takeaways

1
The latest global delivery and post-purchase preferences
2
How the cost of living crisis will impact spending in several major international markets, across categories
3
How online sellers around the world are responding
4
Expert advice on how to maintain resilience despite impending recessions in many markets

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69%

say the ability to track an order is important when buying online

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